Frequently Asked Questions

Standard Newpeak filling machines are usually delivered within 25–35 days. Customised turnkey production lines take 45–60 days depending on configuration. Changes to layout, packaging or utilities can affect the schedule, so the project plan is reviewed before production begins.

Newpeak accepts payment by T/T, L/C or Alibaba Trade Assurance orders. Payment terms are stated in the quotation and contract. The production schedule is agreed after the order details and payment arrangement are settled. Buyers can discuss the payment structure with the sales team during quotation.

Minimum order depends on the machine type and configuration. Newpeak reviews the product, output target, packaging format and site plan before confirming the minimum order in the quotation. A single machine can be quoted for a focused filling step, while complete lines are quoted as a defined scope of equipment and layout.

Please send the product, required output, bottle or can size, cap and label format, filling method and available utilities. A site plan with room dimensions helps Newpeak prepare a practical layout. For water projects, the water bottling plant guide explains common line stages. Photos of existing equipment are useful when upgrading an existing line.

Newpeak has 12 years of export experience and supplies filling equipment to overseas buyers. The commercial team reviews the destination port, shipping method, power supply and document requirements during quotation. Export packing is prepared for sea freight or other agreed transport. Buyers should confirm the destination and preferred trade terms when requesting an offer.

Yes. Newpeak supplies single machines and complete lines for water, carbonated drinks, juice, beer, oil and cans. A line can include water treatment, blowing, filling, labeling, packaging and pasteurization equipment. The layout is matched to the product, output target and available floor space. The water bottling machines range covers different bottle formats and filling speeds.

Newpeak can include installation guidance, commissioning support and operator training in the project scope. The support format is agreed with the order, based on line complexity and site conditions. Remote guidance and on-site service can be discussed during project planning. Buyers should prepare utility connections, access and operator availability before the service visit.

Newpeak supplies spare parts for the equipment included in the order. Please send the machine model, serial plate details and a photo or description of the part. Recommended spare parts can be included with the original order or requested later. Keeping the machine details on file helps the service team identify the correct part.

Send the product, required output, bottle or can size, cap and label format, filling method, site layout, available utilities and destination. Photos of existing equipment help when replacing or extending a line. For water projects, include the source water analysis and pack sizes. Use the contact page to share the project details and request a quotation.